Category Archives: Outsourcing

What is business outsourcing

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Business Process Outsourcing (BPO) is the outsourcing of functions of business processes in service providers, whether internal or external to the company, usually in places with lower costs.

Information technology and communications have allowed some of the work of companies to be done by outsourcing services company and can be made in different places, and moreover, it is done by other specialized companies at a lower cost.

Today many of the common functions are outsourced to companies so that you can concentrate on your business and strategy. It is common that the customer is hiring a company that specializes in receiving and making phone calls (call center or called). Another area that is commonly delegated to a third is human resource management (payroll, recruitment and selection, among other activities). Other areas of the company are likely to be drawn are accounting and finance, and technology management.] Main areas under BPO Some large consultancies offer various BPO services to large companies. BPO areas that have traditionally received a higher demand and development are:

Administration and Finance BPO: Includes financial analysis, reporting and financial planning, management accounting, treasury and cash management, payment and receipt of accounts, risk management and taxes.